Privacy Policy
How we collect, use, and protect your information
Who We Are
Cryptax (trading as A Jones Tax) is a UK specialist crypto tax advisory firm. We are the data controller responsible for the personal data you provide to us.
Contact Details:
Cryptax / A Jones Tax
Thursby House, 1 Thursby Road
Bromborough, Wirral
CH62 3PW
United Kingdom
Phone: 0151 314 0250
Email: info@cryptax.uk
We are in the process of registering with the Information Commissioner's Office (ICO) as a data controller. ICO registration is pending.
What Data We Collect
We collect the following categories of personal data:
- Contact Information: Your full name, email address, phone number, and physical address provided through our contact form.
- Enquiry Information: Your message and details about your crypto tax situation provided through our contact form.
- Website Usage Data: Information about how you use our website, including pages visited, time spent on site, referrer pages, and browser/device information, collected via Google Analytics.
- Cookies: Identifiers stored on your device (see our Cookie Policy for details).
Why We Collect Your Data
Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
- Legitimate Interest: Processing enquiry information to respond to your message, provide quotes, and discuss our services with you.
- Consent: Processing your data for marketing communications (only with your explicit consent).
- Legal Obligation: Retaining tax-related records and transaction data as required by HMRC and UK tax law.
How We Use Your Data
- Responding to your enquiries and providing quotes for our services
- Delivering the tax advisory services you engage us for
- Processing and submitting tax returns and disclosures to HMRC
- Maintaining records for compliance with tax obligations
- Analysing website usage to improve our website and services
- Contacting you about your enquiry or engagement (with your permission)
- Marketing communications (only with your explicit consent)
Who We Share Your Data With
We may share your personal data with the following third parties:
- Google Analytics: For website analytics and user behaviour tracking. Google processes data according to their privacy policy.
- Formspree: For processing form submissions from our contact form.
- HMRC: When legally required to submit tax returns, disclosures, or to respond to tax enquiries.
- Your Accountant: If you request us to provide information to your accountant for tax return submission.
- Service Providers: Other professional advisers engaged to assist with your engagement (with your knowledge).
We do not sell your personal data to third parties and will not share it without your consent, except where required by law.
International Data Transfers
Some of the third parties we use (such as Google Analytics and Formspree) are based outside the UK and process data internationally. These transfers are made in accordance with UK GDPR requirements, using appropriate safeguards such as Standard Contractual Clauses where necessary.
How Long We Keep Your Data
- Tax-Related Records: We retain cryptoasset transaction records and tax compliance data for 6 years following the end of the tax year to which they relate (as required by HMRC and UK tax law).
- General Enquiry Data: We retain your contact information and enquiry messages for 2 years after your last interaction with us, unless you engage us for services.
- Analytics Data: Google Analytics retains data for 14 months. We do not store personal website analytics data.
- Form Submission Data: We retain form submission records for 2 years for business purposes.
Your Rights
You have the following rights regarding your personal data under UK GDPR:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right of Rectification: You can request correction of inaccurate or incomplete data.
- Right of Erasure: You can request deletion of your data (subject to legal obligations).
- Right to Restrict Processing: You can request that we limit how we use your data.
- Right to Data Portability: You can request your data in a portable format.
- Right to Object: You can object to certain types of processing.
To exercise any of these rights, please contact us at info@cryptax.uk or 0151 314 0250. We will respond to your request within 30 days.
Cookies
We use cookies on our website to improve your experience and track usage. Please see our Cookie Policy for full details of the cookies we use and how to manage them.
Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure storage, and access controls.
However, no security system is completely impenetrable. While we take security seriously, we cannot guarantee absolute security of data transmitted over the internet.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with personal data, we will promptly delete it.
How to Complain
If you are unhappy with how we have processed your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 0303 123 1113
Website: www.ico.org.uk
However, we encourage you to contact us first so we can attempt to resolve any concerns.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: info@cryptax.uk
Phone: 0151 314 0250
Address: Thursby House, 1 Thursby Road, Bromborough, Wirral, CH62 3PW